Frequently Asked Questions
Everything you need to know about your performance gear and orders.
How long does shipping take for performance parts?
Standard shipping typically takes 3-5 business days. For oversized items or specialized racing components, delivery may take up to 7-10 business days depending on your location.
What is your return policy for installed components?
To ensure safety and quality, we only accept returns on items in their original, uninstalled condition within 30 days of purchase. Once a part has been installed or modified, it is no longer eligible for return.
Do you offer international shipping?
Yes, Valex Racing ships to most countries worldwide. International shipping rates and duties are calculated at checkout based on the destination and package weight.
How can I track my order status?
Once your order is processed, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your shipment in real-time.
Are the products covered by a warranty?
Most of our performance parts carry a manufacturer's warranty against defects. Please refer to the specific product page or contact our support team for detailed warranty information on individual brands.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and specialized financing options like Affirm to help you get your build started sooner.